Useful Safety Information!

Call the number +32 (0)28 87 71 31 to report dangerous situations.

Note, this number is only reachable during office hours: 8:30 AM – 12:30 PM and 1:30 PM – 5:30 PM.

What is considered a dangerous situation:

• Mold in a room
• Absence of or non-compliant work equipment
• Prohibited cleaning products
• Issues while working on the stairs
• Poor condition of the house
• Discrimination, aggression, bullying, or inappropriate behavior
• Problems with the client’s pets
• Cleaning windows using a stepladder
• Smoking in the house in your presence
• Ergonomic issues:
  • Lifting furniture over 10 kilos
  • Moving a double mattress alone
  • No seated task for 15 minutes during a 4-hour shift
• Client refuses to allow you to wear safety shoes

If you encounter any of the above situations, please contact the given phone number immediately.

Discover handy tips and information about work equipment to make your workplace more ergonomic!

Find here the general guidelines for the safe use of cleaning products, and information on which products are safe and which are strictly prohibited. Here you can find some examples of recommended cleaning products.

It is essential to receive advice on ergonomic work posture to reduce the risk of complaints. Discover the different sheets here.

1. 1. Introduction to ergonomic sheets
   2. Basic posture and techniques
   3. Vacuuming, sweeping, mopping, and scrubbing
   4. Cleaning the bath, shower, and toilet
   5. Cleaning windows
   6. Dusting or scrobbing
   7. Meal preparation
   8. Washing dishes
   9. Making beds
   10. Washing and drying linens
   11. Ironing linens
   12. Grocery shopping
   13. Moving furniture
   14. Getting in and out of the car
   15. Hoovering and cleaning the stairs

Beware of falling on the ground floor, as they often occur due to slippery surfaces, obstructions, or inattention. View our recommendations here.

When dealing with pets at the clients place, it is important to be aware of potential risks, such as allergies or unpredictable behaviour of the animals. Consult our information sheet for guidelines on safely handling pets during work.

Discover essential guidelines in our information sheet for dealing with life-threatening situations.

Find out the steps you need to take in the event of a workplace accident and how to get the necessary support.

Discover important tips for safe ironing to prevent accidents. Consult our information sheet for detailed guidelines and handy safety tips.

Discover in our information sheet how to organize your work efficiently with our practical tips for better work organization.

Everyone has the right to a healthy workplace. Find out how to make agreements with the client to avoid passive smoking.

Learn the important precautions to be taken when using spray cans to ensure your safety. Discover how to handle these products safely and responsibly. Consult it here.

Discover how to effectively and respectfully communicate with clients in various situations. Learn the key principles and practical tips here for engaging in a positive dialogue with them.

Slips, trips, and falls are common but preventable incidents in the workplace. Discover the main causes here and learn how to minimise these risks with simple measures.

Every day, we commute between work and home, often without fully considering the risks involved. To help with this, we’ve created three essential guides on road safety:

• Cycling Safely
• Driving Safely
• Traveling Safely by Public Transport and on Foot

By reviewing these guides, you’ll be better prepared and more aware when you’re on the move.

For additional information, check out this video from Ethias on road safety.