DaHome SRL grants its Service Cheques customers and household helpers the right to access and use this web application under the terms of these general conditions. The access and use of this web application entails for Dahome.be customers the explicit acceptance of these terms and conditions of use.

DaHome SRL reserves the right and may, at any time and without notice, remove or limit the right of access and use of the web application, but also modify the web application as well as the applicable terms and conditions.

This web application is protected by intellectual property rights.

Any use of the web application other than in accordance with these terms and conditions (in particular making public any information or element, copy, transmit or distribute, etc.), is not authorized and may constitute an infringement of intellectual property rights, manifasting a criminal offence and/or give rise to liability for damages.

Any person using the web application must ensure the confidentiality of his/her login and password and prevent any unauthorized third party from accessing the web application using his/her login and password. Therefore, every user is responsible for his own personal access.

3.1. The household helpers and the customer have the possibility to leave a comment on the web application. These comments are intended for DaHome SRL and are only visible by DaHome SRL. However, in order to provide a platform of trust, DaHome SRL must ensure that the comments published are useful, informative and do not harm a housekeeper, a customer or our company.

In this context, DaHome SRL asks any user of the web application that his comment is :

• Focused on his/her interactions with the client/housekeeper and within the scope of the work performed by the housekeeper in the client’s home;
• Lawful, decent, fair, truthful, accurate and relevant;
• Not discriminatory, defamatory, racist, xenophobic, obscene, offensive, abusive, pornographic or otherwise objectionable;
• Not containing bugs or other viruses;
• Not fraudulent, false or misleading;
• Not subject to any obligation of confidentiality and does not contain any confidential information of any person (including, but not limited to: address, telephone number, email address, national registration number, social security number, credit card number, …);
• Not infringing any intellectual property right or trademark;
• Complying with all applicable laws and regulations.

3.2. The household helpers and clients have the possibility to declare their periods of absence on the web application.

The terms and conditions of absences for clients can be consulted via our general conditions.

The terms and conditions of absences for household helpers can be consulted via our work regulations.

3.3. The household helpers have the possibility to consult their route sheet on the web application.

This web application contains links to other websites. DaHome SRL can not be held responsible for the unavailability or non-operation of these other websites.

DaHome SRL can not be held responsible for the compatibility of this web application with any software or hardware of the user, nor in case of error mentioned on the web application or any malfunction.

DaHome SRL’s privacy policy can be consulted via this web application. This policy is part of these general conditions of use.

• Privacy policy household helpers Service vouchers
• Privacy policy for Service Vouchers customers

The present general terms of use are subject to the application of Belgian law.

Except in the case of mandatory legal provisions to the contrary, the courts of Brussels (French-speaking chambers) shall have exclusive jurisdiction over any dispute relating to the execution and interpretation of these general terms of use.

DaHome SRL

Registered office: Galerie Porte Louise 203/5, 1050 Bruxelles

CBE : 0400.523.292