Useful Safety Information!

When to contact us?

Urgent situations: 

• A work accident
• Intimidation or inappropriate behavior

Examples of dangerous situations that must be reported immediately: 

• Mold in a room
• Unsafe or missing work materials
• Prohibited cleaning products
• Unsafe working conditions on stairs
• Poor condition of the home
• Discrimination, aggression, bullying, or inappropriate behavior
• Problems with pets
• Cleaning windows with a ladder
• Smoking in the home
• Ergonomic issues:
  • Lifting heavy furniture (+10 kg)
  • Moving a double mattress alone
  • No possibility to do some seated work during a 4-hour shift
  • Household helper refuses to wear safety shoes

If you notice any of the above situations, please contact us immediately at 02/887.71.31, even if your JobCenter is closed.

When welcoming your housekeeper, it’s essential to provide clear instructions about household duties and safety measures in your home. Use this checklist to give a comprehensive tour and highlight any potential hazards.

Receive handy tips and information about the work equipment to make the workplace more ergonomic, allowing your housekeeper to work more comfortably and efficiently.

Discover here the general guidelines for the safe use of cleaning products, and information about which products are safe and which are strictly prohibited. Here you can find some examples of recommended cleaning products.

It is dangerous and forbidden to give your housekeeper faulty equipment, as this can lead to work accidents with various types of injuries. See our safety sheet for more info on safe handling of electrical equipment.