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📞 You can reach the telephone helpline on the following number: 02/207.17.71


Please note that the telephone helpline is only available during working hours and when your JobCenter is closed, otherwise always call your JobCenter.


The emergency for which you can reach the telephone helpline are the following:

  • Absent customer with inability to reach the workplace (door closed)
  • Accident at work
  • Serious situation requiring urgent contact