All you need to know about Service Vouchers in Brussels

At Daoust Service Vouchers, our home assistants sign a real employment contract, including all legal benefits (pension, paid leave, health and accident insurance, holiday bonus, unemployment benefits, etc.).

You must register with the company Sodexo/Pluxee to use the Service Vouchers system. This registration is free and allows you to purchase Titres-Services.

After registration, you will receive a confirmation and your access codes to the secure Sodexo website. Keep your codes safe as you will need them to purchase your Service Vouchers. Your registration and user number are used to personalize your Service Vouchers but also to send you your tax certificate.

You must order a minimum of 10 Service Vouchers, but it is entirely possible to order 12, 23, 37, etc. Follow the instructions on http://www.titresservices.brussels/.

Your Service Vouchers will be delivered to you by mail or added to your electronic wallet within 10 days following receipt of payment.

• No more paperwork and check handling
• No risk of loss
• Simple and automatic
• You receive them quickly (the day after payment is received)
• You have access to the service history of your housekeeper
• Less waste: the oldest electronic Titres-Services are used first!

How does it work? 

We enter the data regarding the services provided by your Service Vouchers housekeeper on a secure extranet, which you only need to confirm afterward.

For easy management of your electronic Service Vouchers, you have two options:

• Via your secure Service Vouchers account: titresservices.brussels
• Through a free mobile application that allows you to manage your Service Vouchers from your smartphone or tablet: Service Vouchers by Sodexo/Pluxee. With this app, you can check your balance, validate services, manage your wallet, and more. Convenient, isn’t it?

How to switch to electronic Service Vouchers? It’s very simple!

1. Inform your Daoust JobCenter
2. Go to your secure Service Vouchers account
3. Click on “Details” and “Modify Data“
4. Change the format by clicking on “electronic” and validate.

For each hour of service provided, you complete a paper Service Vouchers legibly, in black or dark blue ink, and sign it. You also specify the effective date of the service and the type of activity performed (check the box).

Note: If you choose paper Service Vouchers, you are responsible for delivering the voucher. Make sure it is delivered to your Daoust JobCenter managing your file within a week of the service provided by your housekeeper.